Privacy Policy

At Twisted Society HQ, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, shop, and community.

Information We Collect

When you use our site, we may collect the following types of information:

  • Personal Information: Name, email address, shipping/billing address, payment details (processed securely by third-party providers).

  • Account Information: If you sign up for our newsletter, join the Tribe, or create an account, we collect your login details.

  • Usage Data: IP address, browser type, pages visited, time spent on the site, and referring URLs (collected automatically through cookies and analytics tools).

How We Use Your Information

We may use your information to:

  • Process and fulfill your orders.

  • Send updates about your orders, products, or promotions (with your consent).

  • Improve our website, store, and customer experience.

  • Communicate with you about questions, support requests, or account issues.

  • Protect against fraud, unauthorized transactions, and misuse of our site.

Sharing of Information

We do not sell your personal information. However, we may share it with:

  • Service Providers: Payment processors (PayPal, Stripe), shipping carriers, and trusted third parties who help us operate our store.

  • Legal Requirements: If required by law or to protect our rights, property, or safety.

Cookies & Tracking

We use cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content. You can control cookies through your browser settings.

Data Security

We take security seriously. Your personal information is stored securely, and payments are processed through trusted, encrypted providers.

Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data.

  • Opt out of marketing emails at any time.

  • Request more details on how your data is used.

To exercise these rights, contact us at: twistedhq@twistedsocietyhq.com