Refund & Return Policy

At Twisted Society HQ, every product is made-to-order just for you. Because of this, we do not accept returns or exchanges for issues like ordering the wrong size, changing your mind, or buyer’s remorse. Please double-check size charts and product details before placing your order.

Damaged or Defective Items

If your order arrives damaged, defective, or with a printing error, we’ll make it right. Please contact us within 14 days of delivery with:

• Your order number

• Photos of the product showing the issue

Once verified, we will send you a replacement at no additional cost.

Cancellations

Orders begin processing quickly after they are placed, so we are unable to guarantee cancellations. If you need to make a change, contact us as soon as possible at twistedhq@twistedsocietyhq.com